Frequently Asked Questions
Got questions? We have answers.
Shipping
We dispatch worldwide. Domestic packages ship with extra security handling and usually arrive within 3–4 business days once tracking goes active. International orders typically arrive within 1–2 weeks; we allow 30 full days of transit before an order is treated as undelivered.
Paid orders are dispatched within 24–48 hours. Domestic delivery is normally 3–4 business days after tracking activates; international delivery is normally 1–2 weeks.
A flat $25 First Class shipping fee applies to every order. Cold-chain products such as HGH require special handling and add a $50 fee, shown at checkout when applicable.
Yes. Every order ships in plain, unbranded packaging. No product names or branding appear anywhere on the outside of the parcel.
Orders & Payment
The minimum order value is $250.00, before the flat $25 shipping fee. Add more items to your cart if you are below the minimum at checkout.
Cryptocurrency only — Bitcoin (BTC), Tether (USDT) and USD Coin (USDC). This keeps your order private and lets us dispatch faster. See the Payments guide if you are new to crypto.
Our reship guarantee covers you. Once an order passes the shipping timelines above and is confirmed lost or seized, we reship it once, free of charge. Contact support with your order number.
For health and safety reasons, opened or used items cannot be returned. Unused, unopened, sealed items may be returned within 14 days. Damaged or incorrect items are replaced or refunded — contact us within 48 hours of delivery.
Products
Every product is Pure Anabolics own-brand and batch-checked for identity and dose. If you want independent confirmation, send a sample to an accredited lab for HPLC testing.
Support
Email contact@pureanabolics.net — we reply to every message within 24–48 hours. Please check your spam folder for our response.